Privacy Policy

Shrub & Stone Gardeners is a trading name of S&S Gardeners Limited, company number 16103681, hereinafter referred to as the Company.

The Company takes privacy seriously and is committed to safeguarding the privacy of visitors to its website. This policy explains how the Company collects, uses and protects personal information. The Company’s website uses cookies, and details of how cookies are used are set out below.

Shrub & Stone Gardeners is a trading name of S&S Gardeners Limited, company number 16103681, hereinafter referred to as the Company.

The Company takes privacy seriously and is committed to safeguarding the privacy of visitors to its website. This policy explains how the Company collects, uses and protects personal information. The Company’s website uses cookies, and details of how cookies are used are set out below.

Shrub & Stone Gardeners is a trading name of S&S Gardeners Limited, company number 16103681, hereinafter referred to as the Company.

The Company takes privacy seriously and is committed to safeguarding the privacy of visitors to its website. This policy explains how the Company collects, uses and protects personal information. The Company’s website uses cookies, and details of how cookies are used are set out below.

The Company may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website, including IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation;
(b) information relating to any transactions carried out between you and the Company on or in relation to this website, including information relating to any purchases of goods or services or information supplied when an enquiry form is completed;
(c) information provided for the purpose of registering for updates or requesting a proposal;
(d) information provided for the purpose of subscribing to website services, email notifications or newsletters; 
(e) any other information that you choose to send.

A cookie consists of a piece of text sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server, enabling the web server to identify and track the web browser.

The Company uses both session cookies and persistent cookies on the website. Session cookies are used to keep track of users while navigating the website and are deleted when the browser is closed. Persistent cookies are used to recognise users when they return to the website and may remain stored on the device until deleted or until they reach a specified expiry date.

Google Analytics is used to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies stored on users’ computers. The information generated is used to create reports about website usage. Google stores this information in accordance with its privacy policy, available at https://www.google.com/privacypolicy.html.

From time to time, advertising services providers may place cookies on devices to enable the delivery of advertisements based on previous visits to this website. Interest-based advertisements may be published using Google services. Google uses cookies, including the DART cookie, to display ads based on visits to this and other websites.

Cookies may be managed or disabled using browser settings and, where applicable, through the website’s cookie preference tools. Google advertising preferences may be managed using Google’s Ads Preference Manager at https://www.google.com/ads/preferences/.

Blocking all cookies may negatively impact the usability of many websites, including this one.

Non-essential cookies are only used where consent has been given through the website’s cookie controls.

Unless otherwise stated, all intellectual property rights in the website and the material published on it are owned by the Company or its licensors. All such rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal and non-commercial use, subject to the restrictions set out in these terms.

You must not, without the prior written consent of the Company:

(a) republish material from the website, including republication on another website;
(b) sell, rent or sub-license material from the website;
(c) display any material from the website in public;
(d) reproduce, duplicate, copy or otherwise exploit material on the website for a commercial purpose;
(e) edit or otherwise modify any material on the website; or
(f) redistribute material from the website, except where content is specifically and expressly made available for redistribution.

Where content is expressly made available for redistribution, such content may only be redistributed within your organisation and must not be altered.

The Company may make RSS feeds available. Access to and use of any RSS feed constitutes acceptance of these terms. Subject to compliance with these terms, the Company grants a non-exclusive, non-transferable, non-sub-licensable licence to display the RSS feed in unmodified form on a non-commercial website owned and operated by you. Each page displaying the RSS feed must include a credit to the Company and a hyperlink to the Company’s website in a form specified by the Company, or where no form is specified, in a reasonable form.

The Company reserves the right to revoke any licence granted under this section at any time, with or without notice or explanation.

Personal information submitted through this website is used for the purposes specified in this privacy policy or in relevant parts of the website.

The Company may use personal information to:

(a) administer the website;
(b) improve browsing experience by personalising the website;
(c) enable use of services available on the website;
(d) provide services requested and communicate about those services;
(e) send statements and invoices and collect payments where applicable;
(f) send service-related communications necessary for the performance of a contract or to respond to enquiries;
(g) send email notifications that have been specifically requested;
(h) send marketing communications relating to the business where consent has been given or where permitted by law;
(i) deal with enquiries and complaints relating to the website.

Where personal information is submitted for publication on the website, that information will be published and otherwise used in accordance with the permission granted. Personal information is not provided to third parties for direct marketing purposes without express consent.

Personal data is processed on the following lawful bases:

• Contract: where processing is necessary to provide services, respond to enquiries or perform contractual obligations.
• Legal obligation: where processing is required to comply with legal or regulatory requirements.
• Legitimate interests: to operate, maintain and improve the website and services, provided those interests are not overridden by individual rights.
• Consent: where clear consent has been given, including for marketing communications and non-essential cookies.

Personal information may be disclosed to employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

Personal information may also be disclosed:

(a) where required by law;
(b) in connection with legal proceedings or prospective legal proceedings;
(c) to establish, exercise or defend legal rights, including for fraud prevention;
(d) to a purchaser or prospective purchaser of any business or asset being sold or considered for sale;
(e) where a court or other competent authority is reasonably likely to order disclosure.

Except as provided in this policy, personal information is not shared with third parties.

Access to certain areas of the website may be restricted. The Company reserves the right to restrict access to other areas of the website, or the entire website, at its discretion.

Where a user ID and password are provided to enable access to restricted areas, those credentials must be kept confidential.

You must notify the Company immediately in writing if you become aware of any unauthorised use of your account or password.

You are responsible for all activity carried out under your login details. The Company may suspend or disable any user ID or password at its discretion, without notice or explanation.

In these terms, “user generated content” means any material submitted to the website, including text, images, audio, video or audio-visual material.

You grant the Company a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute user generated content in any existing or future media. This licence includes the right to sub-license such rights and to bring an action for infringement.

You warrant that any user generated content complies with these terms and is lawful, accurate and does not infringe the rights of any third party.

User generated content must not be illegal, defamatory, obscene, offensive, misleading, discriminatory, threatening or otherwise objectionable, nor give rise to legal action against you, the Company or any third party.

The Company reserves the right to edit or remove any user generated content submitted to the website. The Company is not obliged to monitor user generated content.

Reasonable technical and organisational measures are taken to protect personal information against loss, misuse or unauthorised access.

Personal information is stored on secure servers protected by appropriate access controls. Electronic transactions are encrypted using SSL technology.

While appropriate steps are taken to secure data, transmission of information over the internet is inherently insecure and absolute security cannot be guaranteed.

Users are responsible for keeping login details confidential. Passwords are not requested outside of the login process.

Personal information is retained only for as long as necessary for the purposes for which it was collected, including legal, accounting or reporting requirements. 

In general:

• enquiry and correspondence data is retained for a reasonable period to manage communications;
• client and transactional data is retained in line with legal and accounting obligations;
• marketing data is retained until consent is withdrawn or an opt-out request is made.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

Subject to the above, the Company is not liable for any loss or damage arising out of or in connection with use of the website, including indirect or consequential loss, loss of profit, loss of business, loss of data or loss of goodwill.

Liability is excluded to the fullest extent permitted by law, including any implied warranties or conditions.

Under UK data protection law, you have the right to:

• request access to personal data;
• request correction of inaccurate or incomplete data;
• request erasure of personal data in certain circumstances;
• request restriction of processing;
• object to processing based on legitimate interests or for marketing purposes;
• request data portability where applicable;
• withdraw consent at any time where processing is based on consent.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

Reasonable evidence of identity may be required before responding to a request.

You agree to indemnify and keep indemnified the Company against all losses, damages, costs, liabilities and expenses (including legal costs) incurred or suffered by the Company arising out of any breach by you of these terms or any claim that you have breached these terms.

This website contains links to third-party websites. The Company is not responsible for the privacy policies or practices of third-party websites.

Please notify the Company if personal information held needs to be corrected or updated.

The website may include links to third-party websites. These links are provided for convenience only and do not constitute endorsement.

The Company has no control over the content of third-party websites and accepts no responsibility or liability for them or for any loss or damage arising from their use.

If you have any questions about this privacy policy or the treatment of personal information, please contact the Company using the website contact form.

The data controller responsible for the personal information collected through this website is the Company.